I was specific when i detailed the items for donation. The representative did not seem to care so i repeated the list because I knew they would need a large truck.
I have about $20,000 (retail) worth of items to donate. I had hoped to contribute to the community. What a shock when the driver told me that he has NO ROOM in his truck and can't take anything.
I called and spoke to a supervisor to address this. I advised her that they would lose business under the current business model and she showed no concern.
I am disappointed in this organization and will NEVER donate funds or items to them again.