Product: Salvation Army Pick Up Service Clear all filters (0 of 18 reviews match)
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Sad to say the salvation army is the biggest sham when it comes to donations! I scheduled a furniture pickup one month out. The day of, my husband stays home to wait for them. The delivery window was from 8-11. I called almost at 12 saying they had not kept to their...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Anything about this place
#1251737
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So I schedule a pick up with Salvation Army. The pickup date was scheduled 4/28/18 at 11 am. I am receiving a call someone at 10 an and saying that driver cannot find parking. As I went outside to meet driver I did not find anyone. In the meantime, I told the person...
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Salvation Army Pick Up Service
#1243071
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Needless to say I was pissed!!! Last week, I called a made another reservation for a clothing pick-up, and this morning I was told that the pick-up is cancelled. I'm pissed again! What kind of business are you people running? Needless to say I will never call The Salvation Army...
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Anonymous
Kay

I always call a few days ahead of time before sitting anything outside for them. They run on a very tight shift with very few employees to turn pick ups around as this is a no...

1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Lack of courtesty
  • Trifling workers
#1224306
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I had a furniture pick up scheduled for today, I checked the pick up status online and it said they’d be at my house to retrieve the items between 1:30-4:30 pm.At 12:40 , I received a call from a rude and arrogant employee named Scott at their Garden City, NY office....
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1.0
Product
Salvation Army Pick Up Service
#1205970
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I called Salvation Army at 2:15 and was told the driver was on the way. I called back again at 3:45 was again told the driver was on the way. I called back again at 4:30 This time, I was advised of the driver's location which was 15 minutes from my house. Again I was...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Customer service
#1180884
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I had scheduled pickup for donation on Saturday, 1-27-18.Was told to call the day before to confirm. Called this morning, was told to call tomorrow to confirm time. Received a voice mail saying they had come by today and could not get access to property. Well, duh....
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1.0
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Salvation Army Pick Up Service
#1176719
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I scheduled a pick up over a month ago.They called today to say they cancelled the pick up, probably because of snow that is COMING TONIGHT NOT TODAY. This is the second time they have cancelled for no good reason. Cannot reschedule for another month when my son will...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Lack of help
#1161400
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I contacted salvation army to donate furniture and clothes. Logged everything in and got a date of 3 weeks later. Day comes, i bring everything out to pick up spot. 1 entertainment center with etched glass door, all oak. 1 chair in very good shape 2 bags of clothes....
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Salvation Army Pick Up Service
#1101189
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Unebelievable!They dont give you an eta until the morning of your pick up, then they dont even show up within that 3 hr time window! I have wasted my entire morning and now a good chunk of my afternoon waiting on their *** truck! I have never had such a horrible...
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1.4
Lincolnia, Virginia
Product
Salvation Army Pick Up Service
#1077488
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3 times ive scheduled and appointment or should i say tried to and they've always had an excuse"o a driver called out" "our computers are down" "we wont be able to make it in the time you scheduled" one of the worst orgainizations ive ever had to deal with.Isnt this...
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Anonymous
Anonymous

Yeah I've heard that alot about them lately. Hard finding people who can work an eight hour day anymore I suppose.

Product
Salvation Army Pick Up Service
#1059795
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