Product: Salvation Army Pick Up Service Clear all filters (0 of 20 reviews match)
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I scheduled a pickup to donate multiple household furnishings which I thought could have been useful to your organization. I received a call from a rude SA worker during my business hours. He was rude, loud and left me on the phone for long periods of time with no...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Rude personnel and poor management
  • Lack of respect for customers
  • Customer service
#1259090
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Sad to say the salvation army is the biggest sham when it comes to donations! I scheduled a furniture pickup one month out. The day of, my husband stays home to wait for them. The delivery window was from 8-11. I called almost at 12 saying they had not kept to their...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Anything about this place
#1251737
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So I schedule a pick up with Salvation Army. The pickup date was scheduled 4/28/18 at 11 am. I am receiving a call someone at 10 an and saying that driver cannot find parking. As I went outside to meet driver I did not find anyone. In the meantime, I told the person...
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Salvation Army Pick Up Service
#1243071
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Needless to say I was pissed!!! Last week, I called a made another reservation for a clothing pick-up, and this morning I was told that the pick-up is cancelled. I'm pissed again! What kind of business are you people running? Needless to say I will never call The Salvation Army...
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Anonymous
Kay

I always call a few days ahead of time before sitting anything outside for them. They run on a very tight shift with very few employees to turn pick ups around as this is a no...

1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Trifling workers
  • Lack of courtesty
#1224306
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I had a furniture pick up scheduled for today, I checked the pick up status online and it said they’d be at my house to retrieve the items between 1:30-4:30 pm.At 12:40 , I received a call from a rude and arrogant employee named Scott at their Garden City, NY office....
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1.0
Product
Salvation Army Pick Up Service
#1205970
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I called Salvation Army at 2:15 and was told the driver was on the way. I called back again at 3:45 was again told the driver was on the way. I called back again at 4:30 This time, I was advised of the driver's location which was 15 minutes from my house. Again I was...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Customer service
#1180884
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I had scheduled pickup for donation on Saturday, 1-27-18.Was told to call the day before to confirm. Called this morning, was told to call tomorrow to confirm time. Received a voice mail saying they had come by today and could not get access to property. Well, duh....
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1.0
Product
Salvation Army Pick Up Service
#1176719
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I scheduled a pick up over a month ago.They called today to say they cancelled the pick up, probably because of snow that is COMING TONIGHT NOT TODAY. This is the second time they have cancelled for no good reason. Cannot reschedule for another month when my son will...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Lack of help
#1161400
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Salvation Army - They lie

Scheduled a pick up changed the time od day twice, then the cancelled. When called, very rude. Claimed no one home, i was home all day waiting for them. Asked why they did call me, said they did. My phone never rang. Will never consider them for my donations again. Very unprofessional.
1.7
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Customer service
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Website
Product
Salvation Army Pick Up Service
#1120981
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I contacted salvation army to donate furniture and clothes. Logged everything in and got a date of 3 weeks later. Day comes, i bring everything out to pick up spot. 1 entertainment center with etched glass door, all oak. 1 chair in very good shape 2 bags of clothes....
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Product
Salvation Army Pick Up Service
#1101189
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