Product: Salvation Army Pick Up Service Clear all filters (16 of 16 reviews match)
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Needless to say I was pissed!!! Last week, I called a made another reservation for a clothing pick-up, and this morning I was told that the pick-up is cancelled. I'm pissed again! What kind of business are you people running? Needless to say I will never call The Salvation Army...
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Anonymous
Kay

I always call a few days ahead of time before sitting anything outside for them. They run on a very tight shift with very few employees to turn pick ups around as this is a no...

1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Trifling workers
  • Lack of courtesty
#1224306
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I had a furniture pick up scheduled for today, I checked the pick up status online and it said they’d be at my house to retrieve the items between 1:30-4:30 pm.At 12:40 , I received a call from a rude and arrogant employee named Scott at their Garden City, NY office....
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1.0
Product
Salvation Army Pick Up Service
#1205970
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I called Salvation Army at 2:15 and was told the driver was on the way. I called back again at 3:45 was again told the driver was on the way. I called back again at 4:30 This time, I was advised of the driver's location which was 15 minutes from my house. Again I was...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Customer service
#1180884
Reply to reviews
I had scheduled pickup for donation on Saturday, 1-27-18.Was told to call the day before to confirm. Called this morning, was told to call tomorrow to confirm time. Received a voice mail saying they had come by today and could not get access to property. Well, duh....
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1.0
Product
Salvation Army Pick Up Service
#1176719
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I scheduled a pick up over a month ago.They called today to say they cancelled the pick up, probably because of snow that is COMING TONIGHT NOT TODAY. This is the second time they have cancelled for no good reason. Cannot reschedule for another month when my son will...
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1.0
Product
Salvation Army Pick Up Service
I didn't like
  • Lack of help
#1161400
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I contacted salvation army to donate furniture and clothes. Logged everything in and got a date of 3 weeks later. Day comes, i bring everything out to pick up spot. 1 entertainment center with etched glass door, all oak. 1 chair in very good shape 2 bags of clothes....
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Product
Salvation Army Pick Up Service
#1101189
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Unebelievable!They dont give you an eta until the morning of your pick up, then they dont even show up within that 3 hr time window! I have wasted my entire morning and now a good chunk of my afternoon waiting on their *** truck! I have never had such a horrible...
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1.4
Lincolnia, Virginia
Product
Salvation Army Pick Up Service
#1077488
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3 times ive scheduled and appointment or should i say tried to and they've always had an excuse"o a driver called out" "our computers are down" "we wont be able to make it in the time you scheduled" one of the worst orgainizations ive ever had to deal with.Isnt this...
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Anonymous
Anonymous

Yeah I've heard that alot about them lately. Hard finding people who can work an eight hour day anymore I suppose.

Product
Salvation Army Pick Up Service
#1059795
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My daughter is moving so I decided to donate fairly new furniture to the salvation army based on their claim that the furniture goes to rehab center. First of all, I learned from the man who was picking up the furniture that actually they sell the furniture. Second,...
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Anonymous
Anonymous

Wait what did you think they were going to do with the furniture? Give it to someone? You can do that yourself. Further, Don't invoke Christianity in this unless your life ...

1.0
Oakbrook Terrace, Illinois
Product
Salvation Army Pick Up Service
I didn't like
  • Very troubling behavior
#1048755
Reply to reviews
I have donated to the SA many times, but I won't do it again.On March 16, 2017, I put three boxes on the front porch and clearly marked them for the SA. I was doing other work around the house and was using my push cart. I left the cart on the porch for a moment, and...
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Anonymous
23502

I agree with the other anon poster - if you don't have proof and you defame someone's character then they could come after you and sue you for everything you have and will eve...

Anonymous
Anonymous

Do you have proof that the driver took it home for himself?

1.2
Product
Salvation Army Pick Up Service
I didn't like
  • Having my things taken without my permission
#1022066
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