I called to confirm the pickup of my parents' refrigerator donation and a few bags of clothes. The man on the phone was super pompous and arrogant after seeing the photos.
I understand the fridge ended up being subpar to their standards, but he continued to laugh about our attempted donation. I told him he could easily just say it wasn't in proper condition and not suitable for donation (be professional).
Instead he laughed and said "we are not trash collectors". What a ***.
Review about: Salvation Army Donation.
Reason of review: Poor customer service.