Salvation Army
Reviews and Complaints
Pastor and his wife keeping all the good stuff
Lazy, *** Poor Organization
Salvation Army - Rude Customer Service Review from Medford, Oregon
In geneal having worked many years in customer service i would expect one to treat the customers with respect regardless of ones location however on several occasions' in shopping at the Hwy 99 store while most employees seem fine one in particular seems indifferent and almost rude I believe her name to Yvette the last time I had seen her working was 5/30 at approx 430 pm she seems to lack any desire to even be at work an annoyed by customers myself included as I appeared to be in her way while shopping (hwy99vancouver Washington)
Rude nasty employees shouldn't be in managerial positions that require compassion
Went to store to make an emergency purchase a top for someone who was in a desperate situation and had to catch a flight. Arrive at store in Rochester Hills.
The doors were opened as I understood when I called that
they opened at 7 am. I arrived at about 8;30, went to the rack and grabbed a much needed t shirt and sweater. I then proceeded to check out feeling lucky there was no line and feeling proud to do a good deed for a needy person. I waited a few minutes looking around for help.
Then the smug, smart assed woman
who finally sauntered up to the register proceeded to tell me they don't open till 9 am. I was shocked as they always say they open at 7am. I explained the situation but to no avail since her cold, corporate, insensitive attitude told me I was getting no where fast. I even offered to leave the money on the counter or with her, and donating the change to the store.
The total purchase was six dollars mind you. I would have given them a ten with no change in return. It seemed she didn't give a *** about the situation of helping someone out, just her corporate master. I asked to see the manager.
And she replied "that would be me". She had the nasty attitude that I needed her, she didn't need me. The worst thing to do is put someone cold hearted person in a managerial position. That's what is going to bring them down.
Not to mention their way overpriced merchandise which was donated to them for free. And their gimmicky color coded sales in which they take the colors that are suppose to be 5 for 5 dollars on Fridays off the racks. I caught on to that one fast and stopped going. I used to like supporting the salvation army and used to be treated like they appreciated my donations.
Now they are little more than a corporate money grabbing machine with no sympathy. An obviously used sweater for 8.99?
A lot of people don't need to shop there, but like helping the less fortunate. We obviously care more about them than the Salvation Army.
Salvation army did not help
Headquarters moves Mr.and Mis Majors Stinsons after only 2 years.
Aggressive Behavior Review
Worst customer service ever
Didn't take everything!!!!!
Employee discrimination
Privacy Breached / breaking code of conduct / judging .
Salvation Army- Renton Wa.S. tobin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Florida City, FloridaLazy employees who work picking up donations
My grandmother passed away and we decided to donate her furniture to the salvation army. When they arrived they were extremely picky as to what the took.
They said the couch had a scratch and couldn't take it and the mattress has a stain as well. They only took the boxes. They're excuse for not taking the furniture was that the elevator in the building was too small and by law the could not use the stairs because they didn't have insurance and can't run the risk. They told me if my husband can take the furniture downstairs and put a tarp over it they would pick it up once I scheduled another pick up.
Needless to say I was very upset. My grandmothers furniture was in good condition or else I wouldn't consider donating it.
Never again will I call the salvation army. I'd rather throw it away.
People from other area's are seen before clients of the area
UNPROFESSIONAL JERKS
- Prev
- 1
- ...
- 39
- 40
- 41
- 42
- 43
- ...
- 44
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I have read the complaints of the volunteer and would like to state the truth.
Our warehouse is located in a different location than our community building. We strictly operate on volunteers at the warehouse.
One of the volunteers call our main office to let us know what items are donated.
We run a 365 day 24 hour shelter that is for homeless men, women and children
We provide free furniture and household items to those in need.
If someone is in need of clothing or shoes we Sen them to the warehoyse.
We operate men, women, and children's programs each week where we provide snacks. We provide daily food rent and utility assistance to those in need As the juice was mentioned we purchase the food from the food bank and it is delivered to the warehouse. We purchase the food to distribute to anyone in need. If items are donated to The Salvation Army please be assured they are used for that purpose.
As the warehouse has many different volunteers many people are in and out of the warehouse. If we did not label the items they may disappear. My husband and I have been pastors for 20 years and prior to that I was a caseworker for 7. In all of my employment withe the Salvation Army I have never taken anything that did not belong to me.
God sees everything and He is my judge, I will answer to him. In 10 years at the location I have gone to the warehouse only a but 5 times a year.
The volunteers set aside those things they feel we can use or may to purchase for our programs. Thank You God Bless
They are not the only pastor that is dishonest. Sad when you try to let someone know they ignore you or avoid you.
They will have to answer to God one day! Sad that some are a hypocrite. I know one pastor that even yells at his employees and their spouses even. The nerve!!
And he even plays favorites with his employees here in Kansas City.
Has told lies and got away with it.
I know what is happening. They run a homeless shelter and they take everthing over to their other building.
The reason her name is on it is because she is the one who distributes the stuff. You are ignorant by posting something you don't have a clue about. Get a life and stop making up lies and spreading rumors. The Patrick's are good people and would give the shirt.
Off their backs for someone.
They would never take anything. Please in the future stop making stuff up and get a life.
Not all the juice should go to her should be fair and be distributed. I agree with this volunteer!
I hope this gets reported and investigated. Everything nice should not be saved for her.
I dont care how nice she is! Mind your own business and how dare you insult her for telling the truth!!
If you waste your time taking pictures while you are supposed to be working you aren't being any better than what you are accusing the pastor and his wife of doing. Furthermore, you don't know all the details of what is going on.
Are you aware that the Pastor and his wife are required to do a lot of entertaining when there are out of town Salvation Army members visiting? Another possibility could be that they are donating the furniture to somebody that they know that needs it and can't afford to buy it. The Salvation Army does give away furniture and clothes to needy people that can't afford to buy the items at the lowest prices possible. The orange juice you are complaining about is more than likely being used for some of the many meals that the Salvation Army has.
They also provide meals for fire fighters when they are at a fire that takes an extended period of time to fight. They also go out and provide meals for people that are affected by natural disasters. Before you go making accusations you should be sure you know all the details.
For the record I'm not associated with any Salvation Army group, but I do know all the good that they do.
But the stuff this person is talking about does happen - all the time. Happens here also in Australia at the local charity shops.
Often the worker at the charity shop picks the best items and takes them (free or for a very very small price) and then has a stall at the local market...makes a bucket out of working for the charity. And for the record, I used to be in the ministry. Unfortunately, this type of in house and endemic corruption is one of the main reasons I left the ministry. Once I was an "insider" I was appalled at what I discovered - in all good conscience I could not stay.
So if this person working at a charity organisation has good reason to feel that there is dishonesty, and she brings this politely to the appropriate notice, then an explanation can be given. If "Mrs Patric" is above board then all the provisions she is putting aside will be transparent and open to scrutiny. I did not notice this person accusing the Pastor and his wife specifically (unless Mrs Patric is the pastor's wife). If Mrs Patric is the pastor's wife, then a direct question about this should easily and openly elicit a direct and honest answer.
If this does not happen, then we need more whistle blowers like this person from Thunder bay - pastors, church and charity leaders are answerable to their congregations and to the wider community for what they say and do. In my experience some of the most corrupt people in our church and charity organisations are the pastors and leaders themselves.
Sorry to be so negative, but unfortunately and sadly, that's the truth. This is not limited to Salvation Army by the way - trust is breached in every charity and church organisation.