Mabel M Cbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lehigh Acres, Florida

COMPLAINTS of staff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Very rude lady in the front desk...with all the people that go in there,step several times in her personal phone...and let the people waiting for no reason..this is not the first time.
View full review
Pros:
  • Good deals
Cons:
  • Treating people like they dont matter

Preferred solution: That contract people that be kind and respectufully with the people that go in ....is not that because we need a free service you need to treat rude the people.

Anonymous
map-marker Hyattsville, Maryland

Worst I've ever seen! Covering up my husband's affair, won't let me see him,also bought my personal information for hubby's girlfriend!

I came to see my husband after being scared to death because of being stalked, so i could feel safe, but safe was anything but! His lover Virginia Bagwell Wilson and my husband Scott Wesley Lawson, had one of the higher ups buy my information to steal what money i did have, my paycheck, my stimulus, and trying to steal my back benefits from unemployment.

That place is a scam! And they lie and cover for him, we're married so me being pregnant should not have to be on the streets,and especially taking all my paychecks! That's a disgrace..

remember though God doesn't like ugly! I won't even give them a sone full star!

View full review
Tabatha K Unf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilkes Barre, Pennsylvania

Customer service from manager was ignorant and rude. She sells things falsely n takes the money but refuses to give it back when she sells u something under false pretenses

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had a mattress n box spring together for sale, after my brother in law purchased it, she refused to gv him the box spring or his money bk.
View full review
Loss:
$30
Cons:
  • Managers
  • Discrimination

Preferred solution: Apology

User's recommendation: Do not buy from kidder st w-b pa salvation army. AJwill rip u off n she sells broken items as well as Lori at San souci store n refuses to gv ur money bk. They do not check them b4 they sell them. They HV I blieve things are sold together then after u purchase, they only gv u one piece n refuse to gv u ur money bk.

Ephraim T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Unethical practices/Racism, favoritism

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Salvation Army - Unethical practices/Racism, favoritism

I checked into Salvation Army 226 Nolan St, San Antonio, TX 78202.

The first day was January 10, 2022. I woke up.the next morning to get ready to leave; a worker told me to get off the bed, but I didn't hear him because I was listening to.music using.my headsets.

So,.I asked him a question by stating.the last time I was here, you told.me,.it was okay if I sat on the bed as long as I use the cover. Next, he threatened me by saying, ""I can leave and I will.make.sure you don't come.back."" I replied, I'm going to the manager or whomever is in charge, then he followed me up to the front while I spoke to a caseworker, however,.when I finished, they had a meeting behind.my back and when I returned on January 11, 2022, they wrote on my card, ""BAND for three days,. without talking.to.me; they took the other guys words over mine, as if I violated policy on purpose, when in reality I was making a statement. I have never violated any policy during the entire time I have visited the shelter; also,.I am not a regular there, and I have my Bachelor's Degree in Business Administration.

I know when I am being targeted to create an environment so you can come up with a good reason to have me excused from the shelter. I need help in regards to this situation.

View full review

Preferred solution: An apology

2 comments
Krysti Inv

This incident has nothing to do with your race. If you cannot behave yourself you will be banned regardless of your race.

If you really had a Bachelors degree you would not be staying at a shelter.

Stop lying. With your attitude you deserve to be banned and on the streets.

Guest
reply icon Replying to comment of Krysti Inv

Ha! Ha!

Ha!

Ha! Ha!

View more comments (1)
Anonymous
map-marker Indianapolis, Indiana

Life is ruined

I took my meds. Went to bed as a guest at salvation army and 2 hrs into the night police broke in my room asking me if I want to fight. I'm not sure but I tried to put my shoes on and they charged me with resistance. So my life is ruined cause someone lied.
View full review
Leticia N Vee
map-marker San Francisco, California

Place to stay, in meantime, I am from Tennessee Help with rent

I have no complaints, I was told to seek help for a place to stay through your Organization for help like me an elderly lady 62 1/2 yrs. Both knees with osteoarthritis with mobility walking use walker and cane. I am hanging around with closed friends who goes kind help with food. The information I received that you organization assist with hotels .
View full review

Preferred solution: Let the company propose a solution

Donna Jjjjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Braunfels, Texas

RACIST FAKE CHRISTIANS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The worker/volunteer, i believe her last name is Major, is one racist, cold-heart, disgustingly rude human being. My cousin and spouse were struggling and homeless, and they asked the salvation army if they could get food delivered to them.

Ms major agreed to delivering them hot food plates on Tuesday's and Thursday's to the hotel they were living in and said if they ever needed anything else just to ask. Well these hypocrites at the salvation army had my cousin and spouse waiting for their food one Tuesday afternoon but no one showed up. When they called the S.A ms major decided to go off on my cousin and spouse yelling at them saying they were not homeless and just talked *** to them without asking any kind of questions. Now my cousin and spouse are doing their best to get on their feet and they did not deserve to be treated with such ugly hate by ms major.

The S.A claims to be these wonderful Christians that help out anyone in need.

The truth is they are cold-hearted hypocrites.

And they need to quit deleting my comment on google reviews. Obviously they don't want people know the truth.

View full review

Preferred solution: I would like for them to take them hot food plates again but I don't trust them. They would either poison or spit in it.

User's recommendation: If your white they will help you. All other ethnicity's do not ask them for help.

Tammy K Gvo
map-marker Dallas, Texas

THEY REFUSE TO PAY THEIR OWN BILLS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We are a small plush company who sells to the Salvation Army every Christmas, however, this year, they don't want to pay for their goods they received. We shipped them in November and NO ONE WILL CALL ME, OR REPLY TO MY EMAIL regarding payment. Wisconsin area Salvation Army are the only ones I've ever had trouble with, but to chase them for 4 months for $2800.00 seems a bit ridiculous. Never again---they will prepay from now on.....ALL OF THEM. They claim to be a great source of support, but PAY YOUR BILLS --small companies need money to operate from, as well. DEADBEATS!
View full review
Loss:
$2909

Preferred solution: $2908.50 FOR AN INVOICE FROM NOVEMBER 2021 THAT WAS DUE 90 DAYS AGO--NO ONE FROM SALVATION ARMY WILL RETURN MY CALL OR REPLY TO MY EMAIL. SO ANNOYED AT THIS POINT

User's recommendation: DO NOT GIVE THEM CREDIT FOR ANY ORDERS---THEY PAY IF AND WHEN THEY GET READY TO

Aaron A Ejt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Batavia, New York

Complaint and a huge issue with a store.

Original review Feb 07, 2022

On Saturday the 8th this month my wife, two children and mother in law went to your batavia store located on Jackson street. Two of your staff were very rude and accused my children of running in the store.

One of the staffs first name is Liz I am not sure of the other. Liz yelled at my kids and told them to stop running. First off they were not running. My 5 year old son was squeaking his feet a couple times which set two very bad employees of yours off.

There was another boy that was running in the store without their parent not being watched. Then another employee of yours started screaming at my wife. Over the years of living in Batavia my wife myself and mother in law have spent over 10,000 dollars in this store. These ladies at this store should not have a job in customer Service.

To yell at my children for nothing and my wife is completely unacceptable.

I would like a callback at 585 297-****. I am very angry that your company would employ anyone like this

View full review
Cons:
  • Poor customer services

Preferred solution: Termination of these 2 bad employees of yours and educated speach to the others so this doesn't happen to anyone else.

User's recommendation: Don't go to Batavia store.

2 comments
Krysti Inv

I doubt they are accusing your children of running in the store if they were not running. You seem like one of those parents whose children can't do any wrong.

You let them do what they want, and if they get hurt you sue. Telling you that your children were running in the store is not rude. Your allowing them to run in the store is rude and inconsiderate to other customer and employees. Since you cannot control your kids, Liz had to do so.

Your wife needed to be yelled at. Your children should not be running in the store. Your wanting them fired shows how messed up you are. If anything you should not be parents.

I bet if your children got hurt you would sue, even though you are at fault. They were not yelling at your wife and children for nothing.

You have no control over your children and should not be helping children. Maybe someone needs to yell at your rude children.

Aaron A Ejt
reply icon Replying to comment of Krysti Inv

First of all airhead they are children. They were not running that fast.

My son met someone from school in the store. They were bored and playing. Kids play. The other boy in question was six.

She and your obviously hate children. Boys had a lot of energy. As for suing. I can barely afford to put food on the table.

I have to struggle. If I could afford a lawyer I would nit have been shopping at Goodwill. Duh. To yell at my wife and children and the other parent is out of line.

You obviously have no children. I have been a Goodwill customer for 12 years since my son was born. To yell at my children and wife is unacceptable.

Adults should not yell at a 5 , 6 and 12 year old. I spent $10000 in 12 years .

View more comments (1)
Hareem Ldb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Southaven, Mississippi

Jewelry i bought was not in my bag, the manager never answered my calls

Salvation Army - Jewelry i bought was not in my bag, the manager never answered my calls
Salvation Army - Jewelry i bought was not in my bag, the manager never answered my calls - Image 2
Salvation Army - Jewelry i bought was not in my bag, the manager never answered my calls - Image 3
I bought 2 necklaces at salvation army but when I got home they were not in my bag. I called the store but could never talk to the manager she never came to the phone. I waited on hold for 1 hour. I have shopped there for years but I don't know if I will go back again . The necklaces were not put back in the case like they said . My friend went to try and find them but they were not in the case so she got 2 different ones. I could not be there due to work . I do not want them .I will surely buy my jewelry elsewhere.
View full review
Denise S Ujb
map-marker Pulaski, Virginia

Homeless from fire

Apartment caught on fire Wednesday night and today the building inspector condemned apartment. I have four kids and nowhere to go.
View full review

Preferred solution: Somewhere to stay

Ann and Roger H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Troutville, Virginia

Disturbed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been giving to your organization for years, so parting is such sweet sorrow. We saw on the News where your company has become 'woke' and you have 'taken a knee' to the racial bias in our country. Your company is a charity, you should not take a knee to the this new systemic racism in America, as it is not true. Do not preach to me. I am not giving you another dime, instead, I am giving to Samaritan's Purse. Sincerely, Ann Holbrook Blue Ridge, VA
View full review
Vicky C Mfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamden, Connecticut

The complaint is in new Richmond WI nothing is being done by the staff a large lady pushed a smaller lady down in the dinning room swearing aloud small kids in the dinning room during this problem

A large lady pushed a little lady down in the dinning room with kids there using bad swear words in front of kids nothing is being done and another guy is complaining and swearing in the dinning room and he and abragging that he smokes in his bathroom and also a man went into a females room and was jacking off onto her blouse this place is not a Christian place with the staff my friend and I were staying there could not understand why things like I just told the salvation army about if you need anymore complaining please let me know something needs to be done my phone number is 715 928 ****
View full review

Preferred solution: The staff is wrong with everything that is happening and I don't want any thing if what I reported and who ever gets the complaining maybe every body with the salvation army should be checked out

Isabel A Igj

Disappointment and lack of integrity

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Salvation Army - Disappointment and lack of integrity
Salvation Army - Disappointment and lack of integrity - Image 2
Salvation Army - Disappointment and lack of integrity - Image 3
We have a schedule pick up today to donate some items, including 2 fridges in perfect working condition. One of them had a dent/little rust on one of the doors and the other one a stain on the side, due to these issues they didn't take them. I was in absolute shock! I call them because I thought they were helping people in need. Their reasoning for not taking them was because they couldn't sell them like that. I thought this charity helped veterans and people in need and were not in place to make a profit. I will NEVER donate to them again. Habitat for humanity took them in a heart beat.... this was very disappointing
View full review
Cons:
  • Deceiving

Preferred solution: They are not helping people, they are trying to make a profit. Wrong mission statement.

User's recommendation: Donate to other charities

DONALD R Hcq
map-marker Los Angeles, California

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i've been shopping at the Inglewood Ave. store for many years. and spent a lot of money. The employees are not people friendly. This includes management. No one recognizes me or even says "hello". Also had a simple problem that could have been solved. An executive decision could have been made. Also, they don't answer their phone. Was told that they are "too busy." Voice mail is always full so it's not possible to leave a message. Surprising because they are always standing around talking among themselves and are annoyed if interrupted. "MAY I HELP YOU" does not apply on their uniforms. I come from the perspective of management.
View full review
Cons:
  • Customer service

Preferred solution: Apology