Salvation Army
Reviews and Complaints
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Verified Reviewer | Lehigh Acres, FloridaCOMPLAINTS of staff
- Good deals
- Treating people like they dont matter
Preferred solution: That contract people that be kind and respectufully with the people that go in ....is not that because we need a free service you need to treat rude the people.
Worst I've ever seen! Covering up my husband's affair, won't let me see him,also bought my personal information for hubby's girlfriend!
I came to see my husband after being scared to death because of being stalked, so i could feel safe, but safe was anything but! His lover Virginia Bagwell Wilson and my husband Scott Wesley Lawson, had one of the higher ups buy my information to steal what money i did have, my paycheck, my stimulus, and trying to steal my back benefits from unemployment.
That place is a scam! And they lie and cover for him, we're married so me being pregnant should not have to be on the streets,and especially taking all my paychecks! That's a disgrace..
remember though God doesn't like ugly! I won't even give them a sone full star!
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Verified Reviewer | Wilkes Barre, PennsylvaniaCustomer service from manager was ignorant and rude. She sells things falsely n takes the money but refuses to give it back when she sells u something under false pretenses
- Managers
- Discrimination
Preferred solution: Apology
User's recommendation: Do not buy from kidder st w-b pa salvation army. AJwill rip u off n she sells broken items as well as Lori at San souci store n refuses to gv ur money bk. They do not check them b4 they sell them. They HV I blieve things are sold together then after u purchase, they only gv u one piece n refuse to gv u ur money bk.
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Verified Reviewer | San Antonio, TexasUnethical practices/Racism, favoritism
I checked into Salvation Army 226 Nolan St, San Antonio, TX 78202.
The first day was January 10, 2022. I woke up.the next morning to get ready to leave; a worker told me to get off the bed, but I didn't hear him because I was listening to.music using.my headsets.
So,.I asked him a question by stating.the last time I was here, you told.me,.it was okay if I sat on the bed as long as I use the cover. Next, he threatened me by saying, ""I can leave and I will.make.sure you don't come.back."" I replied, I'm going to the manager or whomever is in charge, then he followed me up to the front while I spoke to a caseworker, however,.when I finished, they had a meeting behind.my back and when I returned on January 11, 2022, they wrote on my card, ""BAND for three days,. without talking.to.me; they took the other guys words over mine, as if I violated policy on purpose, when in reality I was making a statement. I have never violated any policy during the entire time I have visited the shelter; also,.I am not a regular there, and I have my Bachelor's Degree in Business Administration.
I know when I am being targeted to create an environment so you can come up with a good reason to have me excused from the shelter. I need help in regards to this situation.
Preferred solution: An apology
Life is ruined
Place to stay, in meantime, I am from Tennessee Help with rent
Preferred solution: Let the company propose a solution
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Verified Reviewer | New Braunfels, TexasRACIST FAKE CHRISTIANS
The worker/volunteer, i believe her last name is Major, is one racist, cold-heart, disgustingly rude human being. My cousin and spouse were struggling and homeless, and they asked the salvation army if they could get food delivered to them.
Ms major agreed to delivering them hot food plates on Tuesday's and Thursday's to the hotel they were living in and said if they ever needed anything else just to ask. Well these hypocrites at the salvation army had my cousin and spouse waiting for their food one Tuesday afternoon but no one showed up. When they called the S.A ms major decided to go off on my cousin and spouse yelling at them saying they were not homeless and just talked *** to them without asking any kind of questions. Now my cousin and spouse are doing their best to get on their feet and they did not deserve to be treated with such ugly hate by ms major.
The S.A claims to be these wonderful Christians that help out anyone in need.
The truth is they are cold-hearted hypocrites.
And they need to quit deleting my comment on google reviews. Obviously they don't want people know the truth.
Preferred solution: I would like for them to take them hot food plates again but I don't trust them. They would either poison or spit in it.
User's recommendation: If your white they will help you. All other ethnicity's do not ask them for help.
THEY REFUSE TO PAY THEIR OWN BILLS
Preferred solution: $2908.50 FOR AN INVOICE FROM NOVEMBER 2021 THAT WAS DUE 90 DAYS AGO--NO ONE FROM SALVATION ARMY WILL RETURN MY CALL OR REPLY TO MY EMAIL. SO ANNOYED AT THIS POINT
User's recommendation: DO NOT GIVE THEM CREDIT FOR ANY ORDERS---THEY PAY IF AND WHEN THEY GET READY TO
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Verified Reviewer | Batavia, New YorkComplaint and a huge issue with a store.
On Saturday the 8th this month my wife, two children and mother in law went to your batavia store located on Jackson street. Two of your staff were very rude and accused my children of running in the store.
One of the staffs first name is Liz I am not sure of the other. Liz yelled at my kids and told them to stop running. First off they were not running. My 5 year old son was squeaking his feet a couple times which set two very bad employees of yours off.
There was another boy that was running in the store without their parent not being watched. Then another employee of yours started screaming at my wife. Over the years of living in Batavia my wife myself and mother in law have spent over 10,000 dollars in this store. These ladies at this store should not have a job in customer Service.
To yell at my children for nothing and my wife is completely unacceptable.
I would like a callback at 585 297-****. I am very angry that your company would employ anyone like this
- Poor customer services
Preferred solution: Termination of these 2 bad employees of yours and educated speach to the others so this doesn't happen to anyone else.
User's recommendation: Don't go to Batavia store.
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Verified Buyer | Southaven, MississippiJewelry i bought was not in my bag, the manager never answered my calls
Homeless from fire
Preferred solution: Somewhere to stay
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Verified Reviewer | Troutville, VirginiaDisturbed
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Verified Reviewer | Hamden, ConnecticutThe complaint is in new Richmond WI nothing is being done by the staff a large lady pushed a smaller lady down in the dinning room swearing aloud small kids in the dinning room during this problem
Preferred solution: The staff is wrong with everything that is happening and I don't want any thing if what I reported and who ever gets the complaining maybe every body with the salvation army should be checked out
Disappointment and lack of integrity
- Deceiving
Preferred solution: They are not helping people, they are trying to make a profit. Wrong mission statement.
User's recommendation: Donate to other charities
Customer service
- Customer service
Preferred solution: Apology
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This incident has nothing to do with your race. If you cannot behave yourself you will be banned regardless of your race.
If you really had a Bachelors degree you would not be staying at a shelter.
Stop lying. With your attitude you deserve to be banned and on the streets.
Ha! Ha!
Ha!
Ha! Ha!