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1.6 Based on 41 reviews
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I contacted Salvation army Adrian Michigan for help with my electric bill . I was told can only help they had was propane . So needless to say my electric was turned off. Not happy I have donated to then for 40 years and the one time I needed help I couldnt get it. I will stop helping them now. Thank Salvation army.

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We waited over a month for our donations to be picked up. There was nothing wrong with them except for normal wear and tear. Obviously SA is not interested in providing to those families that need a helping hand and can use good sturdy furniture. I will never provide a donation to this company in any form (money or other). It is clear to me they do not need it and if they call my house, they will get a very unwelcome response from me. If you... Read more

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Was at Binghamton store when a customer wanted to purchase items that were tagged with prices. Worker said can't sell them cuz they should be different price and grabbed them and walked away. The customer told her she could take bed spread also cuz she couldn't have the drapes. I said I would complain. She asked for someone in charge and that person said she couldn't have them and walked away like the customer never existed. The customer decided... Read more

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I am absolutely disgusted with these people. I am moving and have a houseful of new (under 3 years old) furniture that is in pristine condition. Cannot take with me because I am downsizing to smaller house. After 3 week wait, driver shows up, takes pictures, sends to his boss and proceeds to tell me that EVERYTHING has been rejected. Salvation Army, it is your loss. I will never give you another penny. I will also share my experience with... Read more

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I went to the Salvation Army right off Highway 49 today looking for a place to rest for the night. It was approximately 4:45 in the afternoon. I was approached by a lady as soon as I got there raising her voice to me telling me I had no business being on the property until 5 p.m. I asked why? She said that was the rose and I needed to leave no one was allowed on the property until 5. I told her she need not raise your voice to me. She said she... Read more

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My family and I went to the Daytona branch shelter for help I am a navy veteran. we were homeless. We waited two hours to be seen. When there was an empty room they still allowed others to go in front of us as they walked in claiming they needed bus passes and vouchers and water bills paid. We though that we could get help being a veteran and only asked for temporary assistance until we got on are feet. I was told they could help you with... Read more

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Salvation Army in Salem MA USA has a manager who prices over its ridiculous. .at times there's still the tag on and lets say its 3$ she prices it 4$ ..if at the stores its 20$ she prices it at salvation $30. Its totally ridiculous. .this is the salvation army. Someone should wake up at check how these managers run the place for it really doesnt look good when even the store employees see it too...yet afraid to say anything. Wake up. Items are... Read more

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The manager at the Salvation Army on Division in Grand Rapids was very rude to my son and I. He was wondering around and the lady was very rude to me about him. I left the store immediately after buying my clothes. I was going to go downstairs and I was very mad about how she talked to my son. I almost returned everything I bought.

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I too waited for the truck after moving everything into the driveway by myself (I'm 69 years old and cannot lift anything heavy). When the driver got there he took pictures of everything and submitted them to his boss for approval, They did not take either the sectional sofa that was in very good condition and included a queen size sleeper and 2 recliners or the complete bedroom set because there were 2 pulls missing from the chest of drawers... Read more

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I am Jena Harris and I had a pick up scheduled on 6/27/16, and when the employees arrived they refused to accept a twin daybed and a 19" television. When I scheduled the pick up I was told that these items were acceptable. The daybed was unassembled and not heavy to lift. There were two African American employees, one female and one male. I do not believe that these items could not be accepted and that these two employees were just too lazy to... Read more

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