filters
state:
Show
city:
Show
product:
Show
I am 65, disabled, and am forced to work so I can eat. I had a bag of popcorn tonight for Thanksgiving because the Terre Haute branch of the Salvation Army failed to bring the meal they assured me they would. It's not the first time and I'm not the only one. My 82 year...
Read more
Anonymous
Anonymous

They are a dubious organization. I have had multiple relatives devote their entire lives to the SA and retire as majors with them, yet when I needed help, the SA would not ev...

#1136285
Reply to reviews
To register hundreds of Spanish mother's and their children with Christmas gift's the phones were shut down that mother's from Douglasville and Cobb County couldn't call in for service or to register. Some of the mother's feel that this action is a blatant display of...
Read more
#1129869
Reply to reviews
I am a low-income, partially disabled senior citizen who desperately needed food assistance. I have no-one to help me. I went to Salvation Army in Terre Haute, Indiana on October 19, 2017 and explained that I have no e-mail address and extremely limited phone access...
Read more
I didn't like
  • Being lied to about food promise
#1117736
Reply to reviews

Salvation Army - Manager has asolutle no maners

Salvation Army
#1136076
2.0
Details
I went to portchester Salvation Army, the new manager is nasty, not manner at all,scream, her face is agly and with her actitud look worse. She should find another kind of job if she doesn’t like atención to public. I’m manager and I have to be nice with costumers and employees if I want good feed back.
Comment
Show
Customer service
Price Affordability
Product or Service Quality
Staff

Salvation Army - Horrible

Salvation Army
#1135158
The man who came to our house would not take our donation of a couch and loveseat. He claimed that the couch and loveseat were both worn. There was nothing wrong with the couch or loveseat. There were no rips or stains. And it was one elderly gentleman. How was he supposed to carry out the couch if it met the requiremements? We honestly think he did not want to or was unable to carry it himself.
Comment
Show

Salvation Army - They lie

Salvation Army
#1120981
1.7
Details
Scheduled a pick up changed the time od day twice, then the cancelled. When called, very rude. Claimed no one home, i was home all day waiting for them. Asked why they did call me, said they did. My phone never rang. Will never consider them for my donations again. Very unprofessional.
Comment
Show
Customer service
Staff
Website

Salvation Army - Rude New Orleans truck drivers

Salvation Army
#1098191
2.0
Details
The drivers came and necer knocked on my door, as I was sitting by it all day, instead left a door hanger that they came. I called for them to come back and they wouldn't even talk to me and gave me the wrong receipt. They had no manners whatsoever!
Comment
Show
Customer service
Product or Service Quality
Staff
Website
I have made many donations to Salvation Army, as well as purchases with Salvation Army for decades. My complaint pertains to, " No Sale" on unmarked items. I have approached clothing racks, just brought out from the back rooms by an employees, that contain unmarked...
Read more
Anonymous
23502

Yeah there are a lot of thrift stores that if the tag is missing they send it to the back and reprocess for the next day. It comes from people taking tags off already cheap s...

4.2
I didn't like
  • Workers placing non-priced item out
  • On the floor
#1117284
Reply to reviews
I got a letter from my doctor stating I need bed rest for 2 days I submitted it to the back office on Wednesday. Thursday morning I did not hear from anyone regarding my bed rest request so I went to the back office inquiring. Moments later someone came to me and said...
Read more
Anonymous
23502

What is this?

1.0
#1117263
Reply to reviews
My address is 1874 North Trail Avenue Temple Terrace Florida I have a long list of things to be given to the Salvation Army for those in need and your driver was highly rude and cussing me out I will never donate again nor did I get a receipt for the stuff I did donate...
Read more
Anonymous
23502

LOL - did you realize that you posted your address and phone number on the internet for the world to see? And you had the courtesy to correct it for everyone. smh

1.5
#1107627
Reply to reviews
Never returning. Paid for two items, total of $6, with my card. Lady, who had already ignored us waiting in line until told by a supervisor to help us, informed me she didn't like how I signed the back of my card and that my signature didn't match my name of the card....
Read more
2.0
I didn't like
  • Poor management
#1103806
Reply to reviews
Having thought i was doing something good. I contacted salvation army to donate furniture and clothes. Logged everything in and got a date of 3 weeks later. Day comes, i bring everything out to pick up spot. 1 entertainment center with etched glass door, all oak. 1...
Read more
#1101189
Reply to reviews
Driver was as rude as they come. Previous pick up could not take everything so had to schedule second pick up approximately a week later. Driver complained about items being dirty (a weeks worth of seeds from trees and dirt dust since first pick up ) Driver said we are...
Read more
1.0
#1089647
Reply to reviews

Contact Salvation Army

Mailing Address:
The Salvation Army National Headquarters
615 Slaters Lane P.O. Box 269
Alexandria, VA 22313
Phone:
(800) 728-7825
More
The customer was checking out. The cashier asked the coworker seated if this was the correct price in a handbag. She then questioned a tag on both articles of clothing that this woman was purchasing as well. In my observation, this became a false accusation fest at the...
Read more
FISTYMACFIST
FISTYMACFIST

IT is not about skin color, obviously she did the same thing before and if this is the case she deserves to be shamed.

1.4
#1089419
Reply to reviews