
Salvation Army
Salvation Army Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salvation Army has 1.7 star rating based on 306 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Salvation Army to a friend or colleague.
- Rating Distribution
Pros: Easy to get to, Location, Manager and employees.
Cons: Customer service, Poor customer services, Lack of courtesty.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salvation Army has 1.7 star rating based on 306 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Salvation Army to a friend or colleague.
- Rating Distribution
Pros: Easy to get to, Location, Manager and employees.
Cons: Customer service, Poor customer services, Lack of courtesty.Recent recommendations regarding this business are as follows: "Donate anywhere else - Avoid Salvation Army", "Donate elsewhere. Terrible Customer Service", "Is to call the police", "Please find another food pantry in your hungry", "Received the information I requested within a week. Thank you,".
Most users want Salvation Army to offer a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompletely Dissatisfied
- No accountability
- Lack of trust
- No credibility
Preferred solution: Acknowledge that you don't provide the pickup service you offer. Fix your advertising!!
User's recommendation: Donate anywhere else - Avoid Salvation Army
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Greedy bad attitude overprised
The lady at the front desk is really rude. She acts like she's running the lady who is allocated to help with the grant money to be distributed.
She's a very hard individual to deal with. I have been released out of the emergency room and I was given appointment to get assistance which only ask for if I need it, and I hadn't asked for assistance in about 3 years and that woman did everything. Being chicken to not assist more information, I provided the more information she wanted. It's ridiculous and then she lied and said the day that I was supposed to bring the stuff back the 3rd day that she would be in meetings so the manager was very nice when I went back in and she could see that I was in pain and distress.
And so she said that that was not true. And that lady who is the stripping the money. Was not to be scheduled to be in any meetings. They act like this money is theirs.
And they will do everything to try not to help you oppose to helping you. They are jaded and they have become very complacent and comfortable under job. And it needs a overhaul. They need some fresh people in there too well people.
The woman in the front desk. You know I was told you can get shoes every 6 months while I was in a car accident. I can't bend my toes properly at all. On my left side on my right foot.
My toe is broken and every 6 months. You can get a voucher supposedly to go to the thrift store. First of all, $16 isn't enough for anything, but I'm grateful. And this lady at the front desk is nasty.
She acts like the money is hers, and so my stuff also got destroyed in storage with rats. So it's not like I'm trying to abuse the situation. But if I need help why is this woman acting so ugly? She as well has become very complexant and difficult to deal with and.
I am told that I can utilize them every 6 months. For voucher, then what is her malfunction? My friend said that she went down there and the lady said. Oh, no.
We don't give out no more vouchershe makes it very difficult as well to deal with her so I could just imagine that the people that's in the program how nasty she is and also have overheard her being nasty to people. Just because people need help doesn't mean you have the right to treat people. Any kind of way that you feel like? I appreciate the voucher.
But what woman doesn't need a handbag? And you can't get a handbag and this Salvation Army. Because they wanna sell it, then need overhaul and the way overpriced. And then they put stuff out there shouldn't be in the trash.
But they just want to try to sell it to you, this is craziness, when people need help, they need help, they don't need to be beat app by the people that's in the position to help you. Furthermore, Renee hand out food know. It's people who are in the shelter that hands out the food. No gloves on their hands dirty *** fingernails.
I mean, come on. So corporate needs to clean house and get it together. Once again, it's not their money. It's grant money last but not least.
A few years a glow I had a scooter. I have bought in a scooter well now. It's been more than a few years since we're in the New Year. So one of the guys the big guys came and said that they were having a barbecue dinner or something like that.
And that was great because I was really unhard times being nude to Savannah and all that. So I took my scooter from the Front of the building to the side of the building when I came out. My scooter did not work it wittens stored. Somebody tampered with my scooter.
When I brought it to the attention of the staff. No one was willing to assist me. I should have called the police involve a police report but I was just totally. Destroyed and the security cameras don't work.
So they couldn't roll it back and see who had done this to my scooter.
So I asked him if I could leave the school to there overnight and I was told. Yes, I locked up my scooter the next day. I had a gentleman to come down there and look at the scooter. And they want to give him a hard time when he was trying to be helpful.
But they didn't see the person who was damaged in my scooter. So when I call down there, she wanna do it. Give me a hard time. It was jumping all over the man and I told him he was there.
To help me try to get those scooter started. So I could remove it off the premises. This is just ugly and unnecessary when you are a single disabled person or me. Just having a rough time and the scooter is your only mode of transportation and you have to deal with some undesirables.
Messing with your belongings on. Salvation Army's property and so it's just a lot to take in and whoever is at corporate. I tried to complain and escalate this to them. So somebody could be responsible for that $700.
Scooter, but no, no one would give me the proper contact. So there I was back on the bus again. Which is hard on these Savannah streets with the roots of these oak trees grow up out of the tree up out of the asphalt. So when you are riding in a bus, it will throw you up and you come down and it's very painfu Especially for women who have female problems.
And I had had to regret so I had to get something to ride. Because the city won't maintain the streets oh my god
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Verified Reviewer |Complaint about the Plano tx location
I have been seeking employment for the bell ringer service for over a month. I have been getting denied clearance for the i9 forms to no avail.
The lady in charge of it at the Plano location denied me after I have sent in All the proper documentation that has been clearly listed on the forms. She gave me the reason that she couldn't approve it but the system did? Smh I didn't know that salvation army doesn't consider state issued valid IDs, birth certificates, or social security cards as valid form of identification. But yet every other place around the Plano location does.
This is discrimination and not needed. I didn't get the lady's name but she is in charge of the bell ringing in the Plano tx location. I have proof that's she has denied every single document ive sent in and even when I sent my new valid id...she verbally denied it, even tho workbright accepted. So at this point I would like to know if it is my skin color or what is the reason because I am a very understanding person but she blatantly said it could t be excepted but it's the documents listed that I was asked to send in.
Please make it make sense. Nov 3- Dec 18 all a waste of time I guess.
User's recommendation: Any other location than plano
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Verified ReviewerResolved: Requesting Donation Receipt
- Serve a great service to those in need
- None that i know of
Preferred solution: An e-mail confirming my donation in 2023
User's recommendation: Received the information I requested within a week. Thank you,
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Verified ReviewerFailure to provide receipt after donation
- Poor customer service
Preferred solution: Email receipt
User's recommendation: Donate elsewhere. Terrible Customer Service
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Verified ReviewerCats being killed on campus.
Preferred solution: Cats being safe and cared for on the grounds.

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Verified ReviewerSalvation Army in Alamance County
Preferred solution: Apology
User's recommendation: Please find another food pantry in your hungry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service
- Unique items
- Bad customer service
Preferred solution: To be able to buy a single mug without buying the set.
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Verified Reviewer |Just need helps

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Verified Reviewer |I want to make a complaint on a employee
User's recommendation: Is to call the police

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Stolen merchandise
User's recommendation: I would like my money back so I can get my clothes
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Verified Reviewer |Haven't heard nothing back from my complaint
- Help people
- Listen to anybody
Preferred solution: Full refund another chair plus more!
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Verified ReviewerComplaint and a huge issue with a store.
Preferred solution: My refund a apology and something more. I paid for a chair. Some person called and told them to my chair outside after hours and they did it and my chair was stolen. I would like another chair my money store credit.
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Verified Reviewer |I need help im homeless
User's recommendation: Don't think salvation army will help you
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Verified Reviewer |I’m not pissed.

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Verified ReviewerDisappointed

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You have multiple denials until today. The text dated today tells you it has been accepted and to move on to section 2. Did you do that?